3. Formation of Contract
In order to purchase the Products displayed in the e-commerce area, Customers must first register.
In order to register, the Customer must correctly complete the registration form with his/her personal data. Registration will only be completed when the Customer clicks on the link received in the confirmation email.
The Customer guarantees that the personal details provided during and after the registration process are accurate, complete and truthful.
Following the registration process, a reserved area will be created for the Customer, who can then view his/her purchases and wish list, or amend the login data. The login credentials must only be used and kept by the Customer, and may never be transferred to a third party. The Customer shall minimise the risks of unauthorised access or inappropriate use of the Reserved Area, and shall inform I.C.M. immediately if there is any suspicion of such unauthorised use or access.
If the login credentials are lost, I.C.M. will send new credentials to the email address supplied by the Customer, upon request.
After completing the registration process, the Customer may proceed with the purchase transaction.
Before doing so, the Customer must read the Terms and Conditions, paying particular attention to the clauses regarding the right of cancellation, and must print out a copy and store an electronic copy on a permanent support that enables the Customer to retain information addressed to him or her for a sufficient period for the intended purpose, and which enables the exact reproduction of the stored information.
I.C.M. may, at the request of the Customer, send an electronic copy of the Terms and Conditions to the email address indicated on the registration form.
In order to proceed with the purchase of Products in the e-commerce area, the Customer must complete the order form provided on the site and send it to I.C.M., electronically, following the instructions given.
Before sending the order form, the Customer must identify and correct any data entry errors, and verify the chosen Products. Any inaccuracies can be rectified by clicking on the “Change details” button.
In any event, to ensure greater protection for the Customer, I.C.M. will send an email receipt for the purchase, containing a summary of the information found on the order form, together with a copy of the Terms and Conditions.
The Customer must also verify the final sale price before concluding the Contract. However the price charged for the Product will be the one indicated on the website at the time the order was placed.
The Contract will be considered to be concluded when I.C.M. receives payment from the Customer.
By sending the order form and paying the amount due, the Customer confirms that he/she has read and accepted the Terms and Conditions and the other information contained on the e-commerce site. On conclusion of the contract, I.C.M. will process the purchase order.
The Customer will find a summary of orders placed, in his/her Reserved Area.
3.3 Aftersales service
Aftersales service is provided directly by I.C.M., which can be contacted at the above address, for any queries.
3.4. Stocks and availability
Occasionally, there may be stock interruptions, for certain Products. In such circumstances, I.C.M. will promptly inform the Customer by email. The Customer will be given the option of choosing a similar product, or cancelling the order.
If the Customer decides to cancel the order the price will be promptly repaid in full.